1. Information We Collect

When you interact with Mang Lukas, we may collect the following types of personal information:

• Contact Information (such as your name, phone number, and email address) when you contact us for inquiries, bookings, or orders.
• Event Details (such as event type, date, location, and number of guests) if you request catering services.
• Order Information (such as items ordered, delivery address, and payment method) for purchases made through our website or social media channels.
• Usage Information (such as IP address, browser type, and pages visited) when you browse our website. This helps us improve our site and services.

2. How We Use Your Information

Mang Lukas uses your personal information to:

• Process and fulfill orders and catering requests.
• Respond to inquiries, bookings, or customer service requests.
• Send updates about your order, promotions, or special offers (only if you opt in).
• Improve our website, services, and menu based on customer preferences and feedback.
• Ensure a seamless and personalized customer experience.

3. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. We only share your data with trusted partners who assist in fulfilling your orders, such as payment processors and delivery services, and they are bound to protect your data as well.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data in the following cases:

• With service providers (e.g., delivery teams or payment processors) to complete your transactions.
• When required by law or government authorities.
• In connection with a business transfer, such as a merger, sale, or acquisition involving Mang Lukas.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand which pages are most visited, remember your preferences, and improve overall functionality. You can adjust your browser settings to refuse cookies, but some features of the site may not work properly.

6. Your Rights

You have the right to: Request access to the personal information we hold about you. Correct or update inaccurate information. Request the deletion of your data, subject to legal or operational requirements. Opt out of marketing communications at any time.

To exercise any of these rights, you may contact us at:
📧 [email protected]
📞 0920 982 7643

or message us directly using our Contact Us page.